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Division of Ecometeo Italia S.r.l.



These conditions of sale are part of every contract between the seller and the buyer unless excluded or changed in writing.


The seller is the company that produces and/or supplies the products object of the supply in question and will issue an invoice for the same products. The buyer is intended as the holder of the invoices relating to the above mentioned products.


Each order is considered accepted under the general conditions of sale here expressed or referred to in the delivery note unless there is a written variation. Any other agreement or guarantee, unless it is countersigned by the seller, if it contains clauses other than the general conditions of sale here specified, is to be considered invalid. For the purpose of order acceptance, the date in the postmark or fax of the confirmation is valid.


The seller undertakes to comply with the agreed delivery terms; however, an allowance of fifteen working days is allowed.

The facts that prevent or delay the production of artifacts such as, by way of example but not limited to, strikes (including corporate), set rates, fires, import bans, delayed supplies of raw materials or limitations of energy sources and other facts that prevent or delay manufacturing, are conventionally considered to be a cause of force majeure and the seller cannot be held responsible for the delay in delivery.

In the above mentioned cases, the seller may delay delivery as long as the causes of the delay last.

If the causes of the delay last more than thirty days, the seller will have the right to withdraw from the contract, without this implying the buyer’s right to compensation for damages directly or indirectly attributable to the delay.

The buyer is required to check the products at the time of delivery; the products, even if sold carriage paid, always travel at the risk and peril of the purchaser.

In the event that the confirmation provides for the supply of products belonging to different types and/or split deliveries, each type and/or delivery is considered contractually independent from the others.

Any apparent defects and shortages must be reported at the time of delivery, under penalty of forfeiture of the relative guarantee, by making a note in the delivery note.

Any parking, storage or waiting costs are charged to the buyer, even if the goods are sold free at destination and the transport is carried out by means of the seller or commissioned by the latter.


The materials are supplied with packaging chosen by the selling party.

Any packaging requested by the purchaser must be requested when placing the order and will be charged on the invoice.


All products are covered by a warranty against manufacturing defects for a period of 12 months from the issue of the invoice.

Complaints of any kind, except for those provided for in point 4 above, must be made in writing to the seller within eight days from receipt of the products, meaning that the purchaser has lapsed, after this deadline, from any right to the guarantee for defects and/or for lack of quality and/or due to differences in the products sold.

Complaints will have to be detailed, to allow the seller to have a prompt and complete control.

The products subject to the complaint must be  kept available for the seller in the state in which they were delivered.

Products with obvious defects must not be used by the buyer; failing this, the buyer loses all warranty.

If the products supplied are found to be unsuitable for the use for which they are intended, they will be replaced with return at the contractually agreed point.

The buyer’s right to terminate the contract is excluded and any liability of the seller for any direct and/or indirect damage suffered by the buyer is also excluded, without prejudice to the limit set forth in article 1229 of the Civil Code.

The seller guarantees the compliance of the products sold with the specifications contained in its catalogue and/or technical data sheets (latest edition).

The manufacturer can never be held responsible for damage to things or people caused by improper use of the material or in any case not in accordance with its natural use and/or what is technically exposed in the technical literature. In case of proven defects in the material supplied, the manufacturer will supply this material as soon as possible in the same ways agreed with the previous contract at his own expense.

Particular guarantees and/or certifications can be issued, if specifically requested by the buyer when placing the order.

Any warranty is void both for use that does not comply with the performance characteristics and non-compliance with the rules on handling, storage and any special instructions provided by the seller, and for the use of accessories functional to the use of the products not supplied and/or not expressly approved by the seller.

ECOMETEO ITALIA reserves the rights to make changes and/or technical improvements deemed necessary to its production.


All prices are subject to revision if circumstances beyond the seller’s control require to do so. The prices shown in the confirmation order are considered accepted as well as the quantities, delivery and payment terms if a written communication by registered letter is not received in time to the parent company.

In the event that split deliveries are envisaged, the price revision will be applied only to the products delivered after the advent of the increases. 

Payments must be made at the seller’s headquarters.
The collection by the seller of sums paid at the time of the order does not constitute acceptance of this last one.
If the seller does not accept the order, the sums collected will be returned to the customer without any interests.
In the event of default by the buyer, the sums paid into the account will be retained by the seller as a deposit, without prejudice to the right to compensation for greater damage.
In case of late payments, the buyer must pay default interest at the official discount rate plus five points, starting from the agreed deadline date. 
Any complaints or disputes, raised either by way of action or by way of objection, do not give the right to suspend payments. 
If the payment of the artifacts is foreseen by bills of exchange or by checks, these must be received at the seller’s headquarters before or at the same time as the collection of the artifacts.
Bank charges and stamps deriving from such payments are charged to the buyer unless otherwise indicated in writing and countersigned by the parties.
In the event of non-payment of even a single part of the price on due date, the buyer forfeits the benefit of the deferred payment ( “benefit of the term”) even for supplies in progress; the seller may also invoke the application of articles 1460 and 1461 of the Civil Code.
The account statement sent by the seller is considered accepted by the buyer if not contested within eight days from receipt.

The ownership of the material remains with the seller until full payment of the invoice has been made in accordance with the articles 1341 and 1342 of the Civil Code.

Delivery takes place within the times and in the manner specified in each individual contract. The seller is not responsible for delays and/or problems deriving from transport. Delivery terms are governed by Incoterms 2000 until the validity of this edition is invalidated by other new editions.

If during the transport from the production unit to the delivery site any damage due to the transport itself occurs, the seller will have the sole concern towards the buyer to produce similar compensation material as soon as possible. Any and all economic problems and/or damages deriving from this fact are to be excluded as attributable to the supplier and will be discussed directly by the buyer with the carrier himself.
The customer has the right to withdraw from the stipulated contract, without any penalty, within 14 days from receipt of the products. The customer may exercise the right of withdrawal, within the above mentioned term, by means of a written communication to ECOMETEO ITALIA located in Viale Forlanini 92 – 20024 Garbagnate Milanese (MI) – ITALIA to be sent by e-mail and fax.
The customer who intends to make use of the right of withdrawal must return the products to the address indicated on the invoice within 14 days from receipt of the products. 
 The right of withdrawal will not be possible in the following cases:
products already used by the client, opened and tampered with
product not complete with its accessories, its manual and the original packing
The customer will be charged for the costs for the returning of the products. ECOMETEO ITALIA will return, within 30 days from the date of receipt of the products, the full price paid by the customer, net of shipping costs, in case of return of the product complete with all its parts and functions and in its original packaging. 

Anything not expressly governed by these “General conditions of sale” will be governed by the rules on sale provided by the articles 1470 and following of the Civil Code, even in the case of supply on site of products.

The seller will never be held responsible in case of force majeure such as war, fire, strikes, closures, anomalous anti-terrorist controls, climatic conditions and accidents.

Any dispute deriving from the interpretation, application, execution, termination of the contract and/or of these “General conditions of sale” or in any case relating to them, will be devolved exclusively to the jurisdiction of the forum (Court of Milan) even in the case of cause connection.